Best Auto Repair, Burlington

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Call us for all your car needs! 336-350-7403

CUSTOMER SERVICE

At Hicks Performance, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Hicks Performance. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Hicks Performance, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Hicks Performance focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Hicks Performance, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2010, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 336-350-7403 or email us.


ASSOCIATIONS

  • ACDelco
  • ASE (Automotive Service Excellence)
  • Jasper
  • O'Reilly Auto Parts
  • BG Products
  • Go Powertrain
  • Car Care Aware

Testimonials

  • Very friendly, fast, and affordable. On top of that, since I work so close, they were nice enough to deliver my car to my job!
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  • I had major problems with my 92 roadmaster from damaged break lines 2 power steering I brought my car 2 Hicks and I wish I would've done it sooner not only did they fix wat i asked faster than I expected they put there own little spin on it lol my car rides like new just want to thank my man Kevin an the guys at Hicks for helping me out my advice to u if your looking 4 a great mechanic give them a call
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  • Kevin is a great guy who will go above and beyond to help you fix your car. He really worked with me spent his own time and money to try and find ways to keep the costs down.
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  • For a person that normally does his own work it hard find a shop that you can leave your vehicle and feel they would perform a good job to your satisfaction I have had Hicks performance do major work on two my vehicles and was done at and above my high standards .
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  • Great work. Very polite. Not to expensive.
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  • The power window motor and regulator on my 2007 Honda Accord broke in the halfway up position. Kevin gave me an appointment to replace the broken parts along with a time and cost estimate in advance. He took my car in for service at my appointment time and did all the work within his time and cost estimate. He fixed my problem for less than half the cost that the Honda dealership estimated. It was a great experience and I wouldn't hesitate to bring my car to his shop for any future repair work.
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