Best Auto Repair, Burlington

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Call us for all your car needs! 336-350-7403

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

ASSOCIATIONS

  • ACDelco
  • ASE (Automotive Service Excellence)
  • Jasper
  • O'Reilly Auto Parts
  • BG Products
  • Go Powertrain
  • Car Care Aware

Testimonials

  • Very friendly, fast, and affordable. On top of that, since I work so close, they were nice enough to deliver my car to my job!
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  • I had major problems with my 92 roadmaster from damaged break lines 2 power steering I brought my car 2 Hicks and I wish I would've done it sooner not only did they fix wat i asked faster than I expected they put there own little spin on it lol my car rides like new just want to thank my man Kevin an the guys at Hicks for helping me out my advice to u if your looking 4 a great mechanic give them a call
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  • Kevin is a great guy who will go above and beyond to help you fix your car. He really worked with me spent his own time and money to try and find ways to keep the costs down.
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  • For a person that normally does his own work it hard find a shop that you can leave your vehicle and feel they would perform a good job to your satisfaction I have had Hicks performance do major work on two my vehicles and was done at and above my high standards .
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  • Great work. Very polite. Not to expensive.
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  • The power window motor and regulator on my 2007 Honda Accord broke in the halfway up position. Kevin gave me an appointment to replace the broken parts along with a time and cost estimate in advance. He took my car in for service at my appointment time and did all the work within his time and cost estimate. He fixed my problem for less than half the cost that the Honda dealership estimated. It was a great experience and I wouldn't hesitate to bring my car to his shop for any future repair work.
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